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E-commerce Delivery Terms - Valid from 13.10.2016

General Online Store

E-commerce products are sold by ilarihamalainen.com, Phase 7 Music (Business ID: 1795329-7). We sell products to individuals of the age of majority worldwide. If you order from Finland or the EU, the product prices include VAT. We reserve the right to change prices and postal charges.

How to order

The products are usually ordered via the Internet at www.arilihamalainen.com via a shopping cart. All orders will be confirmed by email, indicating the order price, delivery costs and ordered products. To receive the order confirmation, you must notify the e-mail address when ordering.
The customer agrees to the terms of delivery in force for each order.

Order confirmation

We will send you an order confirmation via email to see:

reference number
your bank account
the total amount of the invoice
Through our user account, you can check the content of the subscription.

advance

We will post products when payment is shown in our account. We do not deliver products on cash.

Payments will be made to the account
IBAN FI98 5789 0620 0041 72, BIC OKOYFIHH, Phase 7 Music,
according to the order confirmation details.

We will process the order when the payment is completed. If a payment is a prepayment, we reserve 5 business days after which the subscription will expire if payment is not made.

Delivery time

Action is at least initially a side-shift and delivery times may vary, depending on other busy times and availability of products. We are looking to ship the products once a week. Delivery time is usually between 2 and 10 business days. Exceptional delivery times are announced in the "What's New" section of the Phase 7 Music homepage.

Delivery method and delivery

The shipping costs of the product are determined by the weight and size of the product. Shipping costs for products ordered abroad depend on the weight of the shipment and the country of destination. We reserve the right to change shipping costs.

Shipping costs include postal and packaging costs. You can view delivery charges after choosing the payment method and delivery method for your shopping cart. We deliver orders as a package, a maximum letter or a letter. Only the package can be tracked with the shipping code. If the delivery is wanted as a "break" package, the fee for the special handling package will be added to the delivery costs according to the valid mail price.

For more information about PayPal's payment options and shipping methods, visit http://www.posti.fi/

Exchange and Return Conditions

The customer has a 14 day transfer and return right under the Finnish Consumer Protection Act. The right to return applies only to unused and merchantable goods in the original packaging.

Please include the following information in your refund:
your customer number, your name, your address and your phone number and bank data.

Return address:
Phase 7 Music
Leiritie 14 A 9
01600 Vantaa

We will not receive refunds for more than 14 days after delivery. Once the refund has been accepted, the money will be returned directly to your account after receiving and processing the refund.

Problems with transport and defective products:

If the product has been lost during transport, damaged or the wrong product has been delivered to the customer, the customer must immediately report the error to shop@phase7.com. Notice of incorrect delivery or defective product must be made within 14 days of receiving the product. If the package is damaged in the mail, the product must be sent directly to the post office.

Change

We reserve the right to change our delivery terms. The customer must check with the terms of delivery in advance. Phase 7 Music handles all customer information in complete confidentiality and undertakes not to disclose customer information to a third party.